Privacy Policy pv88 — Our Commitment to Protecting Your Data

Pv88 collects various types of information depending on how you interact with our platform. The following are the main categories of information collected:

Account Registration Information:

• Full name as shown on a valid identification document
• Active email address used for login and communications
• Mobile number for two-factor authentication and notifications
• Date of birth for minimum age verification (18 years)
• Chosen username and encrypted password

Financial Information & Identity Verification (KYC):

• Bank account number or e-wallet registered for withdrawals
• Copy of identity card (MyKad), passport, or other identity verification document
• Proof of residential address such as a utility bill or recent bank statement
• Deposit and withdrawal transaction details including amounts and payment methods

Platform Usage Information:

• Game history, betting and wagering activity on the platform
• IP address, device type, operating system and web browser used
• Login data including time, date and access location
• Communications with the pv88 customer support team
• Feedback, reviews, and survey responses you voluntarily provide

Collected information is used exclusively for lawful and transparent purposes. pv88 uses your data for the following:

You may withdraw consent for promotional communications at any time by updating your pv88 account settings or contacting our support team. Withdrawal of consent will not affect any data processing carried out prior to the withdrawal date.

Pv88 does not sell or trade your personal information to third parties for marketing purposes. However, in the course of operating the platform, we may share your information with a limited set of third-party categories under specific circumstances:

• Payment Providers: Required transaction information is shared with registered payment providers such as FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost solely to process your deposits and withdrawals.
• Game Providers: Minimum required account information is shared with game software providers such as Pragmatic Play, Evolution Gaming, and other partners to enable access to their games within the pv88 platform.
• Technology Service Provider: Cloud infrastructure providers, analytics services, and support tools that help us operate the platform safely and efficiently. All such providers are bound by strict confidentiality agreements.
• Legal Authority: Where required by law, court order, or a competent authority, pv88 will disclose the necessary information in accordance with the applicable legal provisions.
• Business Transfer: In the event of a merger, acquisition, or sale of pv88 assets, your data may be transferred to the successor entity. You will be notified in advance should this occur.

All third parties that receive your data from pv88 are required to comply with security and privacy standards equal to or exceeding those we uphold. pv88 is not responsible for the privacy practices of third parties operating outside our control.

Pv88 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns, and maintain the security of your login session. The following are the types of cookies we use:

• Essential Cookies: Required for basic platform functions such as login sessions, security and language preferences. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Collects information about how you use the platform — pages visited, time spent, and links clicked — to help us improve the overall user experience.
• Functional Cookies: Stores your preferences such as display settings, preferred language, and saved login details to make future access easier for you.
• Analytics Cookies: Helps us understand platform performance in an aggregated and anonymous manner. This data is used to make product improvement decisions based on actual usage.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or user experience of the pv88 platform. For more information on managing cookies, refer to your web browser's help documentation.

Pv88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Among the measures we have in place:

• End-to-End Encryption: All communications between your device and pv88 servers are encrypted using TLS 1.3 protocol with AES-256-bit encryption. This ensures your data remains unreadable during transmission even if intercepted.
• Two-Factor Authentication (2FA): pv88 offers and encourages the use of 2FA for all accounts. This additional layer of security ensures your account remains protected even if your password is compromised.
• 24/7 Monitoring: The pv88 cybersecurity team monitors our platform around the clock to detect and address any threats or suspicious activity promptly.
• Internal Access Controls: Only pv88 staff who require access to specific data to carry out their duties are permitted to do so. All access is logged and audited regularly.
• Security Testing: pv88 conducts regular penetration testing and security audits to identify and address potential vulnerabilities before they can be exploited.

While we take all reasonable measures to protect your data, no security system can guarantee 100% protection against all threats. You also play an important role in keeping your account secure by using a strong, unique password and never sharing your login details with anyone.

As a pv88 member, you have certain rights regarding your personal data. pv88 respects and facilitates the exercise of these rights:

Pv88 retains your personal data for as long as your account is active and for the period necessary to fulfil the purposes stated in this Privacy Policy, as well as to comply with applicable legal obligations.

• Active Account Data: Retained for the duration your account remains active at pv88 to enable us to provide our services properly.
• Data After Account Closure: After account closure, certain data such as transaction history and KYC records may be retained for a minimum of 5 years to comply with applicable legal and financial regulatory requirements.
• Log & Security Data: Activity and security logs are retained for 12 months before being automatically deleted, unless required for an ongoing investigation or legal proceedings.
• Communication Data: Customer support communication records are retained for 3 years for quality control and dispute resolution purposes.

When data is no longer needed, pv88 will delete or destroy it securely in accordance with industry standards. Deleted data cannot be recovered.

The pv88 platform may contain references to or integrations with third-party services such as game providers, payment processors, and support tools. pv88 is not responsible for the privacy practices or content of those platforms.

Every third-party provider integrated with pv88 manages their own data in accordance with their respective privacy policies. We recommend reading the privacy policy of each third-party service you use through the pv88 platform.

The presence of a provider's logo or name on the pv88 platform does not imply that pv88 endorses or vouches for their privacy practices. Our responsibility is limited to data under the direct control of pv88.

Pv88 is a platform intended exclusively for individuals who are of age 18 years and above. We do not intentionally collect or process any personal data from individuals under the age of 18.

If you discover that someone under the age of 18 has registered a pv88 account or provided their personal data to us, please notify us immediately through our support channels. We will take prompt action to delete the account and all associated data.

Pv88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The latest version of this Privacy Policy is always available on this page with the effective date clearly displayed.

For material or significant changes, pv88 will notify you via:

• In-platform notifications when you log in to your pv88 account
• Email to the address registered to your account
• Clear notices displayed on the pv88 website homepage

Continued use of the pv88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account and stop using the platform.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how pv88 handles your personal data, please contact us through the following channels:

We are committed to responding to all privacy-related inquiries within a reasonable timeframe. For complex issues requiring in-depth investigation, the process may take up to 30 business days.