Terms and Conditions pv88 — The Complete User Guide to the Platform

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User", "Member" or "You") and pv88 ("Platform", "We" or "pv88"). By registering an account, accessing or using any part of the pv88 platform, you are deemed to have read, understood and agreed to be bound by all terms contained in this document.

In this Agreement, the following terms shall have the meanings defined below:

• "Platform" refers to the pv88 website, mobile app, online services and all related products operated by pv88.
• "Account" refers to the personal account registered by a User to access pv88 services.
• "Balance" refers to the total funds held in your pv88 account, including cash and bonus credits.
• "Wagering" refers to any activity involving the wagering of money, whether in casino games, sports betting, fish shooting or other products available on the pv88 platform.
• "Bonus" refers to free credits, bonus funds or other benefits granted by pv88 to Members through promotional programmes.

This agreement applies to all users of the pv88 platform without exception, including visitors without an account, registered members, and any entity accessing the platform on behalf of a third party.

To be eligible to register and use the pv88 platform, you must satisfy all of the following requirements without exception:

• Be at least 18 years old or the minimum age required by the laws of the country or region where you reside, whichever is higher.
• Not appear on any list of individuals prohibited from using online wagering services under local or international law.
• Using the platform in your own personal capacity and not as a representative or agent of any third party.
• Have full legal capacity to enter into a binding agreement under applicable law.
• Not currently be subject to or undergoing any restriction related to online gambling issued by any authority.

Pv88 reserves the right to decline or defer the registration of any individual who does not meet the above requirements without obligation to provide a reason. If you have already registered and are subsequently found not to meet these eligibility criteria, pv88 reserves the right to close your account immediately.

Each user is only permitted to have one (1) pv88 account active at any one time. Opening more than one account, whether using a different name, email address, phone number or payment method, is strictly prohibited and considered fraudulent.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on a valid identification document
• An active and reachable email address
• Mobile number registered in your name
• Exact date of birth for age verification
• Bank account or e-wallet details for withdrawal purposes

You are solely responsible for keeping your pv88 account password and login details confidential. Notify the pv88 support team immediately if you suspect unauthorised access to your account. pv88 shall not be liable for any losses resulting from unauthorised access due to your own negligence.

Pv88 may at any time request that you submit identity verification documents (KYC) such as a copy of your national ID, passport or a recent utility bill. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.

Pv88 supports a variety of popular local payment methods in Malaysia, including DuitNow QR, FPX, Touch 'n Go eWallet, GrabPay and Boost. All financial transactions are processed through secure, encrypted channels.

Deposit Policy:

• The minimum deposit amount is RM 30 per transaction.
• Deposits via e-wallet (Touch 'n Go eWallet, GrabPay, Boost) are usually credited within seconds.
• Deposits via FPX or bank transfer are typically processed within 5 to 15 minutes.
• If your deposit is not credited within 30 minutes, please contact pv88 support with proof of transaction.

Withdrawal Policy:

• The minimum withdrawal amount is RM 50 per transaction.
• All withdrawals must be made to an account bearing the same name as your pv88 account — withdrawals to third-party accounts are not permitted.
• Withdrawals to e-wallets are processed within 5 to 30 minutes.
• Withdrawals to bank accounts are processed within 30 minutes to 2 hours on business days.
• Pv88 reserves the right to request additional identity verification before processing any withdrawal that exceeds the specified limit.

Pv88 offers a wide range of attractive bonuses and promotions to registered members, including a Welcome Bonus, Deposit Bonus, Cashback, Free Spins and special offers tied to sporting events or specific occasions. All promotional offers are subject to separately stated terms and conditions.

General terms applicable to all pv88 bonuses:

• Bonuses may only be claimed by eligible registered members in accordance with each promotion's terms.
• Each promotion may only be claimed once unless stated otherwise.
• Rollover requirements must be fully met before any winnings from a bonus can be withdrawn.
• Pv88 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
• Attempts to abuse the promotions system — including registering multiple accounts to claim bonuses repeatedly — will result in cancellation of all bonuses and action taken against the account.
• Bonuses cannot be directly converted to cash without fulfilling the stipulated wagering requirements.

For the pv88 Welcome Bonus specifically, the wagering requirement is as stated in the relevant promotion terms. Players must wager the specified amount before any withdrawal of related bonus winnings is permitted.

All games available on the pv88 platform are operated in accordance with the rules set by their respective game providers and are subject to fairness standards verified by independent auditing bodies. The random number generator (RNG) used in all games holds international certification, ensuring that every game outcome is truly random and cannot be manipulated.

In the case of live sports betting:

• All odds displayed are accurate at the time of publication but may change according to live match conditions.
• Confirmed bets cannot be cancelled except under specific circumstances, such as event cancellation by the organiser.
• In the event of a technical disruption during a live game, pv88 reserves the right to void or suspend the affected bets in accordance with sports operator rules.

Pv88 reserves the right to void any bets or winnings obtained through exploitation of technical errors, system faults, incorrectly displayed odds or any situation that may be classified as an abnormal occurrence. pv88's decision in such matters is final.

Pv88 users are strictly prohibited from engaging in any of the following activities. Violation of any of these prohibitions may result in immediate account closure, forfeiture of all balances, and legal action where applicable:

• Duplicate Accounts: Registering or using more than one pv88 account, whether in your own name or that of another person.
• Identity Fraud: Using another person's personal information or fraudulent documents for registration or verification purposes.
• Bot & Automation Use: Using automated software, bots, scripts, or any unauthorised technology to access or play on the pv88 platform.
• Money Laundering: Using the pv88 platform as a channel to launder money or finance illegal activities.
• Game Manipulation: Colluding with other players or dealers to manipulate game outcomes.
• Promotion Abuse: Seeking shortcuts to meet bonus requirements or manipulating the promotions system with malicious intent.
• System Disruption: Performing any action that may disrupt, damage, or impair the performance of the pv88 platform.
• Chargeback Payment: Initiating a chargeback from a bank or payment provider after a deposit has been made to a pv88 account.

You may request the closure of your pv88 account at any time by contacting our support team via live chat. Before closure is processed, all pending bonus requirements will be voided and any eligible cash balance will be returned to you via an appropriate payment method.

Pv88 reserves the right to suspend or close a User's account in the following situations:

• Violation of any provision in these Terms and Conditions
• Suspected fraud, money laundering, or illegal activity
• Failure to provide requested KYC documents within the stipulated timeframe
• At the User's own request for self-exclusion purposes
• Internal decisions made by pv88 based on business or legal compliance considerations

If your account is closed for reasons not involving fraud or a terms violation, any valid cash balance will be returned to you within 5 business days. However, if the closure is due to a terms violation or fraud, pv88 reserves the right to withhold all or part of the balance as compensation.

Pv88 provides its platform and services on an "as is" basis and makes no warranties, express or implied, regarding the continuous availability, accuracy or suitability of the platform for any particular purpose.

Pv88 is not liable for:

• Any service disruption caused by system maintenance, technical failure, cyberattacks, or circumstances beyond our control
• Losses incurred by the User as a result of using the platform in breach of these terms
• Decisions or actions taken by the User based on information available on the platform
• Indirect, incidental, or consequential losses arising from the use of the pv88 platform

Pv88's maximum liability to any User shall not exceed the amount deposited by that User in the 30 days preceding the claim, under any circumstances.

These Terms and Conditions and all relations between pv88 and its Users are governed and interpreted in accordance with the laws applicable to the operation of online platforms. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation between both parties.

If a resolution cannot be reached through negotiation within 30 days, the dispute shall be settled through binding arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties.

To submit a complaint or any enquiry regarding these terms, please contact the pv88 support team via the in-platform live chat. We are committed to resolving every complaint fairly, transparently and within a reasonable timeframe.